At URBAN RELAX d.o.o., we are committed to protecting the privacy and personal data of our customers. We collect and process only the personal information necessary to provide our services, process orders, complete payments, and fulfill our contractual and legal obligations.
The information we may collect includes your name, surname, billing and delivery address, telephone number, e-mail address, and payment-related information required to complete your purchase. Payment card data is processed exclusively through the secure Monri WebPay Payment Gateway and is never stored on our servers.
Your personal data is used solely for the purposes of:
We do not sell, rent, or disclose your personal information to third parties for marketing purposes. Personal data may only be shared with trusted service providers (such as payment processors and delivery companies) when necessary to complete your order or when required by law.
You may choose not to receive promotional or marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
All personal information is treated as confidential and is accessible only to authorized employees and trusted partners who require such information to perform their duties. All parties handling personal data are obligated to maintain its confidentiality and security.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, alteration, or disclosure.
If you have any questions regarding the processing of your personal data or wish to exercise your rights regarding your personal information, you may contact us at:
URBAN RELAX d.o.o.
Vuka Lopušine br. 6
81000 Podgorica, Montenegro
Phone: +382 67 164 800
E-mail: [email protected]
By using this website, you acknowledge that you have read and understood this Privacy Statement and agree to the collection and processing of your personal data as described herein.
